Trust and Safety Manager - Fort Collins Colorado

Company: VirtualVocations
Location: Fort Collins, Colorado
Posted On: 02/07/2025

A company is looking for a Manager II, Trust & Safety - Incident Operations.



Key Responsibilities

Support the team in managing trust and safety concerns, focusing on user assistance and risk mitigation
Identify trends and issues faced by users, triaging escalated concerns and collaborating on sensitive issues
Oversee payment and distribution processes, ensuring alignment with departmental goals and timely task completion


Required Qualifications

2-4 years of relevant experience in Trust and Safety and/or Customer Support
High school diploma or equivalent required
Experience in program management to enhance efficiency and user experience
Strong collaboration skills and ability to work independently
Advanced proficiency in spoken and written English; Spanish fluency is a bonus More...

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