Support Enablement Advocate - Hartford Connecticut

Company: VirtualVocations
Location: Hartford, Connecticut
Posted On: 11/19/2024

A company is looking for a Support Enablement Advocate (Remote).



Key Responsibilities

Manage and resolve complex customer inquiries and cases
Educate customers on system usage and promote self-sufficiency
Document and manage cases while maintaining productivity goals


Required Qualifications and Education

4-year degree in Business Administration or related field preferred
Experience with Human Capital Management software or related applications strongly preferred
Ability to work independently and in a team-oriented environment
Highly organized with exceptional follow-through skills
Experience with SalesForce.com or customer management analytics software preferred More...

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