Membership Specialist - Washington DC

Company: Equity LifeStyle Properties
Location: Washington, DC
Posted On: 09/21/2024

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Membership Specialist in Leavenworth, Washington.What you'll do:The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a "Goodwill Ambassador" to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.Your job will include:

• Implement membership awareness at the campground through welcome calls/emails, camp-ins, educational workshops, events, marketing materials, and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome them to the park and introduce yourself as the membership specialist.
• Work with park staff to hand out membership materials at check-in.
• Attend park events and manager meetings.
• Set appointments for membership presentations.
• Give effective sales presentations to interested guests.
• Curate a Hot List of top prospects for follow-up.
• Obtain member referrals.
• Responsible, along with the Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to your Area Coordinator.
• Attend weekly Arrival Strategy conference calls and weekly Membership Information conference calls. Participate in incentive programs.
• Promote the Ambassador Program at the park and engage with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and be knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.Experience & skills you need:
  • Sales experience required.
  • Basic computer skills and proficiency in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
  • Collaborative and detail-oriented. Enjoy working with energy and enthusiasm.
  • Professional behavior and appearance.
  • Excellent communicator on the phone, via email, and in person.
  • Thrive in a results-oriented sales environment.
  • Self-motivated and a strong multi-tasker.
  • This role may require a real estate license.In return for your excellent skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.We invite you to visit our website at for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.Estimated compensation for this position in the states of CA, WA, NY, and CO, is: $0.00 - $0.00The salary listed is an estimate and not guaranteed. A salary offer will vary based on the applicant's education, experience, skills, abilities, geographic location, internal equity, and alignment with market data.Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts, and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.
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