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Dispatcher - Cantonment Florida
Company: CEMEX Location: Cantonment, Florida
Posted On: 11/12/2024
Company Overview Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers . For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/ . Job Summary The Dispatcher is responsible for coordinating activities of employees engaged in delivering CEMEX products. Job Responsibilities - Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
- Confers with customer services representative regarding scheduled times for customer deliveries
- Generates invoices, delivery tickets, and related shipping documents
- Assigns drivers for scheduled deliveries of concrete products
- Generates reports of cash and charge sales
- Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
- Jointly coordinates with operations and sales to resolve problems and improve quality of service
- Develops working relationships with internal customers in order to ensure customer needs are addressed
- Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
- Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
- Prepares cash and charge sales reports for shipments from drivers
- Maintains radio contact with drivers to expedite deliveries
- May recommend to management improvements in procedures to improve customer service
- Adhere to all CEMEX and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
- Meet or exceed company safety standards
- Perform other job responsibilities as assigned by management
Qualifications - 1 year of dispatching experience preferred
Knowledge, Skills, and Abilities - Knowledge of O.S.H.A rules and regulations
Working Conditions - Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors
- Must wear protective equipment while at the location
Physical Requirements |
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