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Entry-Level Alarm Technician - Casselberry Florida

Company: SafeTouch LLC
Location: Casselberry, Florida
Posted On: 11/14/2024

Security Alarm TechnicianSafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of its success. Join our team and become part of a culture dedicated to excellence and innovation.Job SummaryThe Alarm Technician will be responsible for installing, configuring, servicing, and maintaining alarm systems for residential and commercial clients. The Alarm Tech will play a crucial role in ensuring the effective operation and reliability of security alarm systems to provide our customers with peace of mind. This is a three-tiered position with increasing levels of responsibility and expertise. Duties and Responsibilities

  • Assist senior technicians in the installation and setup of alarm systems.
  • Assist with routing wires, mounting sensors, and installing control panels.
  • Conduct basic testing and troubleshooting of alarm systems to ensure proper functionality.
  • Assist with system programming and configuration.
  • Complete documentation and paperwork related to installation and service activities.
  • Learn and follow industry best practices and safety protocols.
  • Perform basic system installations and service repairs independently.
  • Provide exceptional customer service and address customer inquiries or concerns. Requirements
    • High school diploma or equivalent.
    • Basic understanding of low-voltage electrical systems, PCs and networking.
    • Strong technical aptitude and willingness to learn.
    • Detail-oriented. Excellent problem-solving and troubleshooting skills.
    • Ability to work well independently and in a team environment.
    • Strong communication and interpersonal skills, with the ability to interact professionally with employees, customers, and vendors.
    • Score a minimum of 90% on the technician scorecard within Alarm.com monthly.
    • Ability to pass drug screening and background requirements.
    • Valid driver's license and insurance-approved driving record. Maintain less than 3 points on fleet driving policy. Physical Requirements
      • Climb ladders, access attics or crawl spaces, kneel, and crawl.
      • Perform physical tasks associated with the job.
      • Lift up to 50 pounds.Job Type
        • Full-time, non-exempt.
        • Monday - Friday.
        • Overtime required as business needs dictate.
        • On-call on a rotational basis.Compensation and Benefits
          • Pay commensurate with experience
          • Comprehensive benefits package (Medical, Dental, Vision)
          • Monthly incentive opportunities
          • Career growth opportunities
          • Paid time off and holidays SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

            Compensation details: 20-22 Yearly Salary



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