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Training and Development Manager (Royal Caribbean International) - Miami Florida

Location: Miami, Florida
Posted On: 11/18/2024

At Royal Caribbean International, we believe that great vacations begin with great employees! As a leader in the cruise industry, Royal Caribbean International is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail.

As Training & Development Manager, you will be working alongside a world-class, multicultural team. You will be conducting facilitations and conducting onboard training for both department managers and staff. In addition, you will have the opportunity to travel the world while working for a top global employer of choice.



Career snapshot:

* Providing professional internal consulting that creates measurable performance solutions and long-term growth and development for all Royal Caribbean employees

* Conferring with management to gain knowledge of specific work

* Consulting with management to conduct training and development needs analysis that identifies what knowledge and skills of officers, staff and crew need to perform at or above our brand performance standards

* Full accountability for the execution and delivery of the New Hire Welcome and Orientation programs for all new shipboard employees joining the company

* Auditing and preparing reports for shore side and shipboard management of employee training

* Conducting training sessions covering specified areas such as on-the-job training, diversity, harassment, ethics, guest service, sales techniques, health and safety practices, public relations, refresher training, leadership and managerial training, and promotional development.


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