Scaled Technical Advisor - Hollywood Florida

Company: VirtualVocations
Location: Hollywood, Florida
Posted On: 11/19/2024

A company is looking for a Technical Advisor, Scaled (post-sales customer success) in Denver, Colorado.



Key Responsibilities

Establish medium-touch relationships with a shared set of customers to ensure satisfaction and growth
Define and execute customer success plans, focusing on adoption, usage, and consumption metrics
Collaborate with internal teams to address technical problems and communicate customer feedback for product improvements


Required Qualifications

1+ years of experience in a customer-facing role, preferably in post-sales support
Proficiency with automation tools and AI for customer management is a plus
Strong project management skills and organizational abilities
Knowledge of technical topics related to software development, such as migrations and developer onboarding
Ability to engage with various stakeholders, from end-users to C-level executives More...

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