Are You Great at Tech Support? - Jacksonville Florida

Location: Jacksonville, Florida
Posted On: 11/21/2024

Job Description: The position is for a Service Desk Representative that will resolve customer issues or fulfill requests. The position requires the individual to support customers remotely via phone support and Instant Message support. We rely on experience with troubleshooting desktop applications, desktop operating systems, phone programming, and general support of applications residing on a desktop or laptop hardware.



Experience with Windows Based Operating Systems (WIN XP, WIN 7). Experience with Microsoft Office Products. Exposure to MacIntosh, UNIX or LINUX based operating systems. Strong Customer Service skills, Strong Communication skills - both written and verbal. Strong Desktop problem solving skills. Experience with Remote Desktop Citrix environment. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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