Quality Assurance Associate - Hollywood Florida

Company: VirtualVocations
Location: Hollywood, Florida
Posted On: 11/21/2024

A company is looking for a Quality Assurance Associate (Medicaid) to perform business support and ensure compliance with quality standards.



Key Responsibilities

Monitors transactions for compliance with performance standards
Develops and implements process improvements and training modules
Assesses associate performance and provides coaching based on findings


Required Qualifications and Education

High school diploma or equivalent; Associate's degree preferred
Intermediate/Advanced proficiency in Microsoft Office
Experience in an end user technical support environment preferred
Experience with assessments and reporting preferred
Experience with Medicaid programs is a plus More...

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