Trainer II - Bilingual Spanish/English - Tampa Florida

Company: Stellar MLS
Location: Tampa, Florida
Posted On: 01/15/2025

Description:Stellar MLS was Named a 2022 and 2023 Top Workplace by Orlando Sentinel!We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of Multi-Talented Professionals! Benefits - We offer a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan. This is a remote role within the state of Florida.These essential job responsibilities, requirements, and skills are not to be construed as a complete statement of all responsibilities, requirements, and skills. Bilingual Trainer II will be required to perform other job related essential and non-essential responsibilities, requirements, and skills as required.What it is:The Bilingual Trainer II will have a strong willingness and ability to learn and gain subject-matter expertise of Stellar MLS products and services, lead and facilitate classroom and virtual training using provided training materials. Reporting to the Training Manager, they will be responsible for collaboration with other team members to create, develop, present, and improve training materials. They will be required to represent the commitment Stellar MLS has to the real estate community and display professionalism at all times.What you'll do:This is a salary, exempt, full-time role. Your essential duties and responsibilities will consist of:Have a strong willingness and ability to learn and gain subject-matter expertise of Stellar MLS products and services.Present training content in multiple media formats to customers and/or staffCommunicate effectively and promptlyComplete assigned projects and tasks within deadlinesAssists in the creation, development, updating and improvements to training content Record, edit, and produce training videosCommunicate with Team Lead or Manager any day-to-day concerns that may negatively impact the team or Stellar MLSTravel to conduct training sessions for various vendors and customersAttend meetings and events to promote the organization and products as assignedAble to conduct remote training sessionsKnowledge and ability to learn the CRM system, enter event information, update attendance, create cases and document other relevant informationMaintain personal schedule and assist in quality control of team scheduleAccurately account for business-related expenses and mileage while adhering to all other company policiesOccasional after-hours is required and must be able to travel.Other responsibilities as assigned.Timely and regular attendance both onsite and in a remote environment is an essential function of the position; being physically present in the work environment is an essential job function Cross-training for other departmental functions is expected and required.Must be able to work remotely (in the state of Florida) as well as report to corporate headquarters and other business events as required.Requirements:Who we need:To succeed in this role, the Bilingual Trainer II will need a particular skill set. For this position, those include:Other Essential SkillsAbility to read, write, understand, translate, listen, and communicate effectively in both English and Spanish is requiredAbility to remain calm, professional, and respond appropriately in stressful situations and control a room during presentations, trainings, and eventsTeam-player, with ability to be extremely effective independentlyStrong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detailAbility to use basic technology needs for position including but not limited to computers, tablets, mobile phones, projectors, internet, wireless connections, laser pointer, remotes, audio and able to troubleshoot basic issues when necessaryAbility to adapt to changing, fast-paced environmentExceptional verbal and written presentation and communication skillsAbility to interpret a variety of instructions furnished in written, oral, diagram or other formPossess basic math skills with the ability to compute rate, ratio, and percent Ability to interpret bar graphs, charts, and other data setsThis role frequently works outside of the office, communicates daily through virtual meetings, and is required to travel to in-person training or eventsMust be able to work remote and onsite when necessaryPrevious Education/Training experience requiredExperience with LMS (Learning Management System) a plusPrevious Real Estate related experience a plus2. Essential Physical SkillsAcceptable vision and hearing (with or without correction)Bending on occasion and lifting up to approximately 20 pounds occasionallyStanding and walking approximately 2 or more hours a dayTalking and sitting for long periods of time, approximately 8-10 hours a dayWriting and/or typing for long periods of time, approximately 8-10 hours a day (Reasonable accommodations will be made for otherwise qualified individuals with a disability).3. Education, Certifications, and Software SkillsBachelor's degree in a related field preferred or equivalent real estate or MLS industry experienceA minimum of 2 years, training-related education or experienceProficient with Windows, and Microsoft 365 products (Outlook, Word, Excel, PowerPoint, etc.)Knowledge of web browsers and communication software such as Zoom, GoToWebinar, and other related softwareWhat you need to value:The Bilingual Trainer II must embody these core competencies:Customer Focus - Drive and ability to deliver exceptional service to customers and colleaguesPersonal Leadership - Ability to engage and inspire others to collaboratively work towards common goalsInformation Seeking - Ability to gather relevant information from a wide range of sourcesInnovation - Drive and ability to generate and use ideas to improve business resultsDrive for Results - Ambition to set, meet and exceed goalsAt Stellar MLS, we know the best ideas are born from diverse perspectives. We are committed to a team culture of diversity and inclusion in our organization and understand the value of each person's contributions. We do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers. We value the skills that you bring to Stellar and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.We are an Equal Opportunity Employer/Drug Free WorkplaceE-Verify Participant PI3005509d9eaa-25660-35615300 More...

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