Customer Retention Manager - Delray Beach Florida

Company: VirtualVocations
Location: Delray Beach, Florida
Posted On: 01/20/2025

A company is looking for a Customer Retention Manager to drive player engagement and loyalty through data-driven strategies.



Key Responsibilities

Execute comprehensive retention strategies and lifecycle programs across player segments
Build and deliver targeted retention campaigns through Optimove across multiple channels
Track, analyze, and report on retention metrics and player behavior


Required Qualifications

3+ years of experience in retention marketing or CRM
Experience with marketing automation platforms, preferably Optimove
Strong analytical skills with a data-driven mindset
Basic SQL knowledge or willingness to learn
Proven track record in campaign execution and optimization More...

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