International Host (Pullmantur Cruises) - Miami Florida

Location: Miami, Florida
Posted On: 01/21/2025

At Pullmantur, we believe that the best cruise experience starts at the heart of our crewmembers! As a leader in the cruise line industry, Pullmantur is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With continuously growing fleet of ships visiting over twenty countries, each offering adventurous ways to explore the globe, this is a great opportunity to let your career set sail.

We are currently seeking International Host/ess to join our team. The position provides personalized customer service, language assistance and translation to our valued passengers, enhancing their understanding and enjoyment of their Pullmantur experience.

In addition to other requirements, potential candidates must be able to speak and write in English, Spanish and at least 1 of the following languages: French, Italian, Dutch, German and Russian fluently, and have excellent customer service skills.



Responsibilities Include (but are not limited to):

* Maintains highest level of passenger satisfaction by answering inquiries, offering suggestions, and providing descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment and other available passenger accommodations.

* Welcomes international guests, serves as a translator when needed in any department, translates documents and announcements, and arranges for a variety of invitations, reports, and letters to be prepared in various languages.

* Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages.

* Works closely with the Pursers team in regards to Customs and Immigration during the embarkation and debarkation process.


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