Service Desk Technician - Pompano Beach Florida

Company: VirtualVocations
Location: Pompano Beach, Florida
Posted On: 01/23/2025

A company is looking for a Service Desk Technician I to provide remote technical support to users.



Key Responsibilities

Provide remote technical support and troubleshoot basic customer technology issues
Create tickets and collect client information regarding technical issues
Perform basic troubleshooting services, including password resets and software installations


Required Qualifications

High school diploma or GED equivalent
1-3 years of experience in a Service Desk or IT support position
Fundamental networking knowledge
Familiarity with Windows Server
Ability to work flexible hours, including nights and weekends More...

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