Seasonal Customer Service Representative - Miami Florida

Company: VirtualVocations
Location: Miami, Florida
Posted On: 01/23/2025

A company is looking for a Customer Service Representative - Seasonal (REMOTE).



Key Responsibilities

Handle inbound calls from customers' inquiries and complaints in a Financial/Bank Services environment
Maintain a positive and professional attitude while resolving service problems and ensuring customer satisfaction
Address customer concerns through various communication channels and escalate issues to the Operations Supervisor as needed


Required Qualifications and Education

At least 6 months of BPO experience
High school education completed
Fluency in both English and Spanish
Ability to handle escalated situations and disputes
Available to work Full-Time with a flexible schedule, including evenings and weekends More...

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