Client Services Executive - Miami Florida

Company: VirtualVocations
Location: Miami, Florida
Posted On: 01/24/2025

A company is looking for a Client Services Executive to manage client relationships and ensure exceptional service and support.



Key Responsibilities

Maintain and execute Customer Account Plans to identify growth opportunities and manage client satisfaction
Conduct monthly Operations Reviews and facilitate Business Review Meetings to strengthen client relationships
Proactively identify service issues and ensure service delivery aligns with contractual agreements


Required Qualifications

Experience in client relationship management and service delivery
Strong analytical skills for assessing account performance and KPIs
Knowledge of financial reporting and contract management
Ability to collaborate with internal stakeholders and clients effectively
Experience in identifying business expansion opportunities More...

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