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Senior Inside Sales Rep (Hybrid option available) - Largo Florida
Company: BioDerm Location: Largo, Florida
Posted On: 01/25/2025
Please complete this required assessment: https://assessment.predictiveindex.com/JFT/fd0e2431-06d7-4ede-96f9-46b3be46c42a?type=candidateba Thank you! $ Hourly rate, plus monthly commissions $SummaryThe Sr. Inside Sales Representative is responsible for the overall increasing of sales with both existing and prospective customers. This position will focus largely on executing in/outbound calls, establishing strong relationships with new customers, achieving designated monthly sales metrics and supporting the customer service team. Please note: Training will be in person. After demonstrating proficiency in all aspects of position, there is a hybrid option available. Essential functionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Details% of workOverall responsibility to drive customer sales and to ensure an excellent customer service experience by executing the following: - Build rapport with customers through professional phone etiquette and delivery of service throughout the entire customer sales lifecycle.
- Proactively engage in customer education ensuring product and application is completely understood.
- Contribute ideas and suggestions to proactively resolve any issues that arise throughout the customer interaction.
- Actively engaged in developing leads, proactively calling interested and prospective customers and driving opportunities to present additional products to current customers.
- Appropriate customer follow-up as needed to ensure customer service excellence.
- Achieve and exceed weekly, monthly and annual sales metrics.70%Responsible for
- Data maintenance of all customer and sales related information is accurate and appropriately documented, within customer tracking systems, to ensure safety and security of information.
- Participate in activities designed to improve customer satisfaction and business performance.
- Continual education on all products (current and new) to ensure proficiency in answering customer questions and resoling issues as appropriate.
- Partnering with other team members throughout the organization to ensure customer service excellence and providing additional resources as needed. 20%Other duties as needed. 10% CompetenciesGiven the level of the individual contributor position within the company, expectation is the individual contributor demonstrates a proficient level of the following proficiencies/competencies.
- Plan and organize work: Require the ability to create and use logical, systematic processes to achieve goals. Having the ability to visualize the steps needed to reach a goal and naturally organize the process, modifying, as necessary.
- Interpersonal communication: Effectively communicate, develop and foster strong working relationships with drives team growth, engagement and productivity.
- Collaboration: Working together to a common purpose to achieve team and business benefit. Enables individuals to work together to achieve a defined and common business purpose
- Deliver consistent results: Follow through on tasks and goals so that support team/operations success and improvements.
- Job Knowledge/Technical Knowledge: Level of expertise in job and the extent to which new information and skills are applied. Understands work responsibilities and adds to knowledge and skills. Supervisory responsibilitiesn/aWork environmentThe primary work environment is in the office area. The noise level in the work environment is low. Physical demandsThe physical demands of this position are typical of office environment.Travel requiredn/a Required education and experience
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