Home Retention Specialist - Miami Florida

Company: VirtualVocations
Location: Miami, Florida
Posted On: 01/26/2025

A company is looking for a Home Retention Outreach Specialist.



Key Responsibilities

Initiates outbound contact with borrowers to assess their financial situation and explore loss mitigation options
Handles inbound inquiries regarding mortgage status, modifications, and foreclosure processes
Ensures compliance with mortgage laws and follows up with borrowers on required documentation and agreements


Required Qualifications, Training, and Education

1+ years of experience in mortgage default servicing or loss mitigation preferred
High school diploma or equivalent required; bachelor's degree preferred
Knowledge of mortgage industry terminology and relevant regulations
Ability to work under pressure and meet conflicting deadlines
Must be able to pass a background investigation More...

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