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Telephonic Care Navigator - WI - Port Saint Lucie Florida

Company: VirtualVocations
Location: Port Saint Lucie, Florida
Posted On: 01/26/2025

A company is looking for a Telephonic Care Navigator to provide support and resources to members remotely.



Key Responsibilities:

Conduct telephonic outreach to members and assist with scheduling provider appointments
Educate members on care gaps and connect them with community resources
Maintain metrics for quality and performance while providing excellent customer service


Required Qualifications:

High School Diploma / GED or equivalent work experience
At least 1 year of call center or telephonic customer service experience
1 year of experience in a professional office setting using phone and computer
1 year of experience in healthcare, insurance, social work, or community outreach
Proficient in Microsoft Word, Excel, and Outlook More...

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