Seasonal Customer Support Specialist - Port Saint Lucie Florida

Company: VirtualVocations
Location: Port Saint Lucie, Florida
Posted On: 01/26/2025

A company is looking for a Booking & Activities Customer Support (Seasonal, Part-Time) to assist clients with inquiries and bookings for boating excursions.



Key Responsibilities

Provide customer service via phone and email, addressing questions and booking inquiries
Monitor social media channels for customer support and feedback
Assist in setting up schedules and tours in back-office and booking systems


Required Qualifications

Experience with Fareharbor is essential
Familiarity with Zendesk, Aircall, or Talkdesk, and Slack is a plus
Strong computer skills, including experience with CRM systems and multiple browsers
Ability to maintain a quiet, distraction-free workspace with a reliable internet connection
Fluency in oral and written English; a second language is a plus More...

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