Desktop Support, Orlando, FL - Orlando Florida

Location: Orlando, Florida
Posted On: 01/27/2025

<span><B>Summary:</B><br>The Desktop Support Analyst will be responsible for providing technical support to our corporate and remote locations for computers, peripherals and applications. The Desktop Support Analyst 1 will also be responsible for the successful completion of Desktop related projects.<br><B>Roles &amp; Responsibilities: </B><br>- Provide desk side end user and or phone support to our local and remote customers while resolving all Incidents within each BU&rsquo;s identified SLA<br>- Perform installs, moves, add or changes (IMAC)<br>- Identify and escalate situations requiring urgent attention to the Senior Manager or the appropriate support organization<br>- Responsible for special projects as needed related to the support we provide our customers or the support of our IT environment.<br>&nbsp;<br><B>Experience Required:</B><br>- 2 years of experience within the Information Technology field, providing support of desktops, laptops, software and peripherals both locally and remotely<br>- Experienced with replacing/installing hardware/software on PC&rsquo;s locally and remotely<br>- Experience removing viruses and spyware using various tools<br>- Experience troubleshooting basic network, software and printing problems<br>- 2 years&rsquo; experience with various PC imaging technologies<br>- 2 years&rsquo; experience supporting Microsoft PC Operating Systems and Microsoft Office<br>&nbsp;<br></span> More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.