Quality Control Coordinator - Miami Florida

Company: VirtualVocations
Location: Miami, Florida
Posted On: 01/29/2025

A company is looking for a Quality Control Coordinator for a remote opportunity.



Key Responsibilities

Conduct national provider audits to identify Fraud, Waste, and Abuse, ensuring data integrity
Complete timely outbound calls to meet deadlines and service level agreements
Collaborate with the analyst team to develop and implement quality control standards and methods


Required Qualifications

High School diploma or GED required
2 or more years of customer service experience, preferably in a call center
Experience in a call center or customer-support role
Intermediate experience in Microsoft Office (Excel and Word)
Flexibility to take on ad hoc projects to support priority initiatives More...

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