Remote Benefit Advocate - Miami Florida

Company: VirtualVocations
Location: Miami, Florida
Posted On: 01/29/2025

A company is looking for a Full-time Benefit Advocate - Member Services to support clients with employee benefit enrollment.



Key Responsibilities

Answer inbound calls and respond to inquiries regarding employee benefits
Document call details accurately and ensure compliance in processing transactions
Take accountability for the entire process from receipt of work to resolution


Required Qualifications

Prior experience in benefit administration, insurance brokerage, or insurance provider preferred
Strong customer-centric mindset and interpersonal skills
Comfortable with technology and a competitive team player
Exceptional phone etiquette and communication skills
Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) are required More...

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