Customer Success Lead - Pompano Beach Florida

Company: VirtualVocations
Location: Pompano Beach, Florida
Posted On: 01/29/2025

A company is looking for a Customer Success Lead to manage client relationships and support their objectives.



Key Responsibilities

Manage existing client relationships, ensuring retention and renewal processes are organized
Collaborate with teams to scope and deliver activities on time and to high standards
Drive client expansion revenues and manage new client pilot activities with clear KPIs


Required Qualifications

Educated to at least degree level or equivalent in marketing or business
5+ years of experience in account management, customer success, insight, or research
Previous experience working with FMCG companies and brands
Good understanding of marketing and client issues
Self-motivated with the ability to work independently and in a team More...

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