Student Accounts Representative - Miami Florida

Company: VirtualVocations
Location: Miami, Florida
Posted On: 01/30/2025

A company is looking for a Student Accounts Representative responsible for managing collections and resolving delinquent student accounts.



Key Responsibilities

Monitor assigned student accounts for payment accuracy and contact students regarding delinquent payments
Work with students to establish satisfactory payment terms and process inquiries related to open balances
Prepare financial reports and collaborate with other functions to resolve disputes and recommend account adjustments


Required Qualifications

Associate's degree required; Bachelor's degree preferred
Experience in collection procedures and dispute resolution is highly desired
Experience in an automated call center environment and knowledge of financial billing systems is a plus
Ability to work in a high-volume production environment and meet deadlines
Proficiency in Microsoft Office, particularly Word and Excel More...

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