Trilingual Customer Care Associate - Tamarac Florida

Company: VirtualVocations
Location: Tamarac, Florida
Posted On: 01/30/2025

A company is looking for a Customer Care Trilingual Associate (English, French, Spanish).



Key Responsibilities

Provide empathetic and accurate assistance to customers via inbound calls and emails, resolving inquiries effectively
Guide customers through product usage and troubleshoot technical issues while tracking customer complaints
Develop a deep understanding of the product to improve workflow and communication across departments


Required Qualifications

High School Diploma or GED
1+ years of call center support experience or successful completion of departmental promotional criteria
Ability to pass a bilingual assessment in French and Spanish More...

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