Onboarding Associate - Lakeland Florida

Company: VirtualVocations
Location: Lakeland, Florida
Posted On: 01/30/2025

A company is looking for an Associate Onboarding Specialist responsible for providing a seamless onboarding experience for new members.



Key Responsibilities

Create a positive first impression by gathering necessary information for new members
Manage member inquiries through calls, emails, or chats within established turnaround times
Document all communication and hand off members to the Member Care Services team once fully onboarded


Required Qualifications

3+ years of experience in a customer service role, preferably in a call center environment
Strong people skills and ability to build relationships with stakeholders
Well versed with healthcare and medical terminology
Exceptional time management skills and ability to work independently
Exceptional computer skills, particularly in Microsoft Office Suite More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.