Customer Communications Coordinator - Pompano Beach Florida

Company: VirtualVocations
Location: Pompano Beach, Florida
Posted On: 02/02/2025

A company is looking for a Servicing Customer Communications Jr Coordinator.



Key Responsibilities

Perform quality assurance checks on customer-facing documents for accuracy and compliance
Reconcile data for letter generation and manage mail merges for distribution
Conduct loan-level research to resolve discrepancies in letter content and collaborate on process improvements


Required Qualifications

High school diploma or equivalent
Six months to one year of related experience in the mortgage servicing industry
Proficiency in MS Office, particularly Excel, at an intermediate level
Experience with data management and mail merge tools
Ability to manage multiple tasks under tight deadlines More...

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