Franchise Business Partner, BK, US Southeast - Miami Florida

Company: 3300 Burger King Company, LLC
Location: Miami, Florida
Posted On: 02/02/2025

Franchise Business Partner, BK, US Southeast
Franchise Business Partner, BK, US Southeast
Apply locations Corp - Miami Corporate Office
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.
Burger King is looking for a Franchise Business Partner (FBP) that will be responsible for driving operational performance, supporting franchise organizations, and ensuring adherence to brand standards within a designated market. Working closely with franchise owners and their leadership teams, the FBP acts as a key consultant, implementing strategies that enhance guest experience, improve operational efficiency, and optimize profitability.
Key Responsibilities:

• Operational Performance & Franchise Support
  
  
  
  • Conduct holistic business reviews with franchisees, covering areas such as restaurant operations, profitability, sales, and brand standards.
    
  • Provide guidance on long-term planning, operational efficiencies, and strategies to create a profitable business model.
    
  • Support the onboarding of new franchisees, facilitating site visits, and ensuring operational readiness.
    
    
  • Brand Standards Compliance
    
    
    
    • Ensure franchisees comply with brand standards in food safety, cleanliness, repair, and maintenance.
      
    • Serve as the primary point of escalation for issues related to brand standards.
      
    • Collaborate with franchisees to develop corrective action plans when necessary.
      
      
    • Training & Best Practices
      
      
      
      • Lead targeted training and coaching sessions for franchise teams.
        
      • Support the roll-out of system-wide initiatives, new product launches, and regional marketing strategies.
        
      • Drive improvement in key metrics such as Speed of Service (SOS) and Guest Satisfaction (OSAT).
        
        
      • Data Analysis & Strategy Development
        
        
        
        • Utilize RBI's Problem-Solving Methodology to identify and address operational issues.
          
        • Create and implement data-driven action plans in collaboration with franchise teams.
          
        • Report and present operational insights to franchisees and stakeholders.
          
          
          Preferred Skills and Qualifications:
          
          
          
          • Experience & Education
            
            
            
            • Bachelor's degree in Business, Hospitality, or a related field.
              
            • 5-7+ years of experience in QSR, retail, food & beverage, or similar franchised industry.
              
              
            • Technical & Analytical Abilities
              
              
              
              • Strong understanding of business and financial metrics.
                
              • Proficient in Microsoft Office Suite and familiarity with data analysis tools.
                
                
              • Interpersonal & Leadership Skills
                
                
                
                • Proven ability to build and maintain strong relationships with franchisees.
                  
                • Skilled in root-cause problem-solving methodologies.
                  
                • Effective communicator with excellent presentation skills.
                  
                  
                • Flexibility & Travel
                  
                  
                  
                  • Willingness to travel within the assigned market.
                    
                    
                    Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program.
                    Restaurant Brands International and all of its affiliated companies are equal opportunity employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status.
                    Why work here?
                    Looking for high impact work in a fast paced and ever changing environment? Then you have come to the right place.
                    Get In Touch
                    Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
                    About Us
                    RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands.
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