Support Engineer - West Palm Beach Florida

Company: VirtualVocations
Location: West Palm Beach, Florida
Posted On: 02/06/2025

A company is looking for a Support Engineer based in the USA Pacific Timezone.



Key Responsibilities

Ensure technical customer issues are resolved within contractual SLAs
Maintain strong relationships with customers for effective technical support
Focus on continuous improvement in support processes and customer satisfaction



Required Qualifications

Proven experience in Technical Support within technology businesses
Technical background in System Administration, Network Engineering, or Software Engineering
Experience in a Linux/Unix environment
Customer-oriented focus
Strong understanding of software products More...

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