Head of Client Services - Boca Raton Florida

Company: VirtualVocations
Location: Boca Raton, Florida
Posted On: 02/07/2025

A company is looking for a Head of Client Services.



Key Responsibilities

Build systems to ensure long-term client engagement
Collaborate with the COO and VP of Operations to implement the client services vision
Oversee retention, growth, and expansion metrics for the client portfolio


Required Qualifications

15+ years of experience in client services at firms generating over $20 million in revenue
Proven ability to foster personal relationships with clients, particularly CMOs
Strong understanding of performance marketing across various products
Experience in upselling and cross-selling within existing accounts
Accountability for meeting key performance indicators (KPIs) More...

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