Customer Technical Specialist - West Palm Beach Florida

Company: VirtualVocations
Location: West Palm Beach, Florida
Posted On: 02/07/2025

A company is looking for a Customer Technical Specialist to support the Department of Homeland Security.



Key Responsibilities

Troubleshoots complex networking issues and duress alarm systems
Manages mobile devices and Blackberry UEM client software/backend console server
Coordinates customer service activities and assists users with hardware/software applications


Required Qualifications

Bachelor's degree and 5 years' experience, or Associate degree and 7 years' experience, or HS diploma/equivalent and 9 years' experience
U.S. Citizenship required; ability to obtain a DHS Entrance on Duty (EOD) clearance
Experience with deploying/re-imaging Windows 10/Windows 11
Familiarity with Microsoft SCCM server and understanding of active directory
Understanding of Printer Logic management console server More...

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