Senior Customer Service Representative - Boca Raton Florida

Company: VirtualVocations
Location: Boca Raton, Florida
Posted On: 02/07/2025

A company is looking for a Senior Representative, Customer Service Operations to provide outstanding customer service and manage accounts.



Key Responsibilities

Provide exceptional customer service and support operational improvements
Manage customer account activities including order fulfillment and complaint resolution
Collaborate with cross-functional teams to enhance customer experience



Required Qualifications

High school diploma or equivalent, preferred
Prior computer experience using Microsoft Office systems, preferred
In-depth knowledge in a technical or specialty area
Ability to resolve complex problems independently
Experience working independently within established procedures More...

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