Customer Success Team Lead - West Palm Beach Florida

Company: VirtualVocations
Location: West Palm Beach, Florida
Posted On: 02/07/2025

A company is looking for a Team Lead, Customer Success.



Key Responsibilities

Manage and develop a team of Customer Success Managers, including recruitment and training
Drive revenue growth by optimizing the effectiveness of the Customer Success team
Analyze customer and product data to identify and implement improvements for operational efficiency and customer experience


Required Qualifications

Proven experience leading a Customer Success Management team in a B2B SaaS environment
Track record of meeting or exceeding customer renewal and retention goals
Data-oriented with experience in analyzing metrics for decision-making
Experience working with diverse teams across multiple countries and time zones
Preferred experience in a high-growth startup or scale-up environment More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.