Energy Efficiency Customer Support Specialist - Macon Georgia

Company: VirtualVocations
Location: Macon, Georgia
Posted On: 11/12/2024

A company is looking for an Energy Efficiency Customer Support Specialist to assist utility customers in saving money and improving energy efficiency.



Key Responsibilities

Provide customer service and support for energy efficiency programs
Schedule visits, enroll customers, and educate them on program offerings
Handle customer inquiries via phone, chat, or email while navigating multiple platforms


Required Qualifications, Training, and Education

High School Diploma or GED (required)
Minimum of 6 months experience in a customer-facing environment
Ability to type 35+ WPM
Experience in an inbound/outbound call center preferred
Ability to maintain a committed work schedule with set breaks More...

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