Leave of Absence Intake Specialist - Macon Georgia

Company: VirtualVocations
Location: Macon, Georgia
Posted On: 11/14/2024

A company is looking for a LOA Intake Specialist to manage employee leave requests and provide support related to leave of absence programs.



Key Responsibilities

Handle telephonic intake of leave requests and explain the Leave of Absence process
Provide guidance to employees and managers regarding leave policies and procedures
Utilize Case Management tools to open claims, determine eligibility, and send notifications


Required Qualifications

High school diploma or equivalent with three years of relevant experience, or an Associate's degree with two years of experience, or a Bachelor's degree with one year of experience
Experience in administrative, secretarial, or customer service roles
Familiarity with HR policies and procedures
Proficiency in MS Office and Case Management software
Ability to manage call volume effectively More...

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