Energy Efficiency Customer Support Specialist - Macon Georgia

Company: VirtualVocations
Location: Macon, Georgia
Posted On: 11/17/2024

A company is looking for an Energy Efficiency Customer Support Specialist to assist utility customers with energy-saving solutions.



Key Responsibilities

Provide inbound customer support focused on energy efficiency programs
Schedule visits, enroll customers, and educate them on program offerings
Utilize multiple platforms for customer interactions, including chat and email


Required Qualifications

High School Diploma or GED
Minimum of 6 months experience in a customer-facing environment
Ability to type 35+ WPM
Experience handling inbound or outbound voice calls preferred
Sales-oriented with a focus on customer service satisfaction More...

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