Channel Sales Director New - Atlanta Georgia

Company: Tbwa Chiat/Day Inc
Location: Atlanta, Georgia
Posted On: 01/15/2025

OverviewShift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit .Responsibilities:

• Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic partners.
• Creating, negotiating, and closing commercial agreements with new partners.
• Providing partners a full understanding of Shift4 Schedule A, bonus opportunities, and EMV device.
• Collaborating with API/Integrations team to assist new partners through integration and certification to Shift4.
• Preparing and executing a structured, planned agenda/meeting curriculum when presenting to partners via phone or on-site.
• Training new/existing partners on Shift4 products, services, and the sales process - including residual reporting, lead management, and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation.
• Submitting documentation needed for Lab Request to ensure partners have successfully been trained on installation.
• Identifying marketing opportunities through conversations with partners and implementing those plans to coincide with new partners.
• Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported, and products.
• Demonstrating strong cross-functional collaboration with sales, marketing, finance, customer care, product development, and technology operations.
• Ensuring all documents, training, paperwork, and other items are processed to complete the on-boarding.
• Working closely to train the CSM on partner products, services, nuances, and expectations.
• Obtaining the first 2 merchant leads from the partner and providing those to assigned CSM.
• Actively overseeing the launch of those 2 merchants from start to finish.
• Once the new partner has boarded 5 merchants (successfully) with Shift4, the CSD schedules a call with CSM and Partner to formally hand off the partner to the assigned CSM.
• Scheduling & consistent meetings with respective CSM on sales KPI's (example: growth, lead count conversion rates) and including them in correspondence to ISVs/dealers.
• Continuously working to achieve sales & revenue targets as set by the AVP and SVP of Channel.
• Providing directives & feedback to the CSM & marketing team on the success of sales.
• Timely addressing any service issues escalated to you by the CSM and/or channel.Qualifications:
  • 7+ years experience working in Channel Sales.
  • BA/BS preferred or equivalent work experience.
  • Experience in Salesforce and Monday.com preferred.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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