Renewals Associate - Athens Georgia

Company: VirtualVocations
Location: Athens, Georgia
Posted On: 01/23/2025

A company is looking for a Renewals Associate to drive customer retention and support the renewals process.



Key Responsibilities

Manage the Salesforce renewal pipeline, ensuring accurate customer contract data and reporting
Coordinate renewal meetings and assist the Renewals Manager in the evaluation process for optimal customer service
Achieve retention targets and identify upsell/cross-sell opportunities during customer interactions



Required Qualifications

Minimum of 2 years of account management and renewal experience
Experience in the SaaS industry; healthcare SaaS experience preferred
Proficient in Salesforce preferred
Demonstrated client service focus and ability to build relationships
Strong organizational skills and ability to meet deadlines More...

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