Service Assurance Supervisor - Marietta Georgia

Company: VirtualVocations
Location: Marietta, Georgia
Posted On: 01/25/2025

A company is looking for a Service Assurance Supervisor to support operations and service experience teams.



Key Responsibilities

Uphold operational performance through monitoring and auditing
Collaborate with stakeholders to improve team performance and service delivery
Develop and execute the Service Assurance program for consistent service quality


Required Qualifications

College degree or 3-5 years of leadership experience
Strong background in customer service
Proficient in Microsoft Office products
Ability to adapt to changing business needs
Experience in data analysis and performance metrics tracking More...

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