Property and Casualty Licensed Customer Retention Specialist - Atlanta Georgia

Company: VirtualVocations
Location: Atlanta, Georgia
Posted On: 01/29/2025

A company is looking for a Customer Retention Specialist to assist members in retaining their policies.



Key Responsibilities

Provide exceptional service to members requesting to cancel their policies through inbound calls
Listen and investigate to find solutions that retain members
Handle sensitive situations with empathy while adapting to changes in a fast-paced environment


Required Qualifications

1+ year of successful Customer Retention experience in a fast-paced call center
1+ year of customer service experience
Proven ability to implement retention strategies
Experience using and learning complex computer systems
Fluency in French or Spanish is a plus More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.