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Customer Success Team Lead - Marietta Georgia

Company: VirtualVocations
Location: Marietta, Georgia
Posted On: 01/29/2025

A company is looking for a Customer Success Team Lead who will drive customer retention and growth while managing a team of Customer Success Managers.



Key Responsibilities

Manage a portfolio of enterprise customers, ensuring they realize the full value of the platform
Oversee two Customer Success Managers to drive retention and growth for smaller customers
Conduct regular check-ins and Executive Business Reviews to showcase value and achieve customer outcomes


Required Qualifications

3+ years of experience in Enterprise Customer Success or Account Management in HRTech
Proven experience in managing enterprise accounts, including renewal management
Strong business acumen with the ability to balance client and company objectives
Experience in delivering customer growth and retention strategies
Passion for helping others succeed and a desire for career growth in Customer Success leadership More...

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