Billing Tech Support Specialist - Stone Mountain Georgia

Company: VirtualVocations
Location: Stone Mountain, Georgia
Posted On: 02/06/2025

A company is looking for a Billing Tech Support Specialist (B2B SaaS) to provide technical support and customer service.



Key Responsibilities:

Respond to customer inquiries regarding RCM and billing software via email
Triage support tickets and escalate issues to appropriate teams
Develop a deep understanding of product offerings to enhance customer experience


Required Qualifications:

3+ years of experience in customer-facing roles, preferably in tech support
Medical billing background required, with a preference for Physical Therapy billing
Experience in clinical development or medical billing operations
Highly analytical mindset with strong troubleshooting abilities
Proficiency in MS Excel More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.