Strategic Account Specialist - Stone Mountain Georgia

Company: VirtualVocations
Location: Stone Mountain, Georgia
Posted On: 02/07/2025

A company is looking for a Strategic Account Specialist responsible for managing customer relationships and providing exceptional support.



Key Responsibilities

Provide comprehensive customer service through high volume phone support and timely email responses
Reconcile damaged and lost shipments, including processing returns and credits
Maintain detailed records of customer interactions and analyze customer issues for resolution


Required Qualifications

High school diploma required; Bachelor's degree preferred
Customer service experience preferred; veterinary clinic experience is desirable
Intermediate or advanced Excel skills required; proficiency in Word and Outlook needed
Ability to handle stressful situations effectively
Experience in maintaining organized and systematic information processes More...

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