Shift Leads/ supervisor - Honolulu Hawaii

Company: Capriotti's Honolulu
Location: Honolulu, Hawaii
Posted On: 09/08/2024

4210 Waialae Ave, Honolulu HI 96816In the Kuono Marker Place across from Kahala mall
Job Summary:Passion - Be the Best, is our brand mission! Shift Leaders lead a shop during a shift to ensure Capriotti'sguests receive exceptional great service and operational excellence is consistently achieved throughout ashift.RESPONSIBILITIES:

• --- Delegate duties and fairly assign specific tasks to ensure team members are prepared for our
  
• guests.
  
• --- Responsible for the training and development of team members.
  
• --- Contributes to a team environment by recognizing and reinforcing individual and team
  
• accomplishments.
  
• --- Follow inventory control procedures and guidelines
  
• --- Follows all Capriotti's procedures and operational policies, cash handling, sanitation and
  
• safety/security, to ensure the safety of all teams members and guests during each shift.
  
• --- Assist with labor management costs
  
• --- Acts with integrity, honesty and knowledge to promote the Capriotti's values and culture.
  
• --- Must demonstrate proficiency in all areas of shop operations to assist where needed during
  
• assigned shift.
  
• --- Maintain cleanliness and organization throughout the shop and ensure proper set up and
  
• breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
  
• --- Work as a team to prepare for each shift
  
• --- Ability to manage time effectively while meeting all job responsibilities.
  
• --- Maintains a positive work environment for team members and guests during each shift.
  
• --- Greets guest to make them feel welcome and comfortable.
  
• --- Prepares and role models all Capriotti's menu items according to Capriotti's standards for
  
• quality, consistency and timeliness
  
• --- Oversees food quality production of others for quality and standards.
  
• --- Follows sanitation and safety procedures including knife handling and kitchen equipment.
  
• --- Maintains regular and consistent attendance and punctuality.
  KNOWLEDGE/SKILLS/REQUIREMENTS:
  
  
  • --- Excellent guest service skills required.
    
  • --- Must be able to take direction and delegate responsibilities.
    
  • --- Ability to work in a fast-paced environment.
    
  • --- Team oriented, adaptable, dependable, and strong work ethic.
    
  • --- Ability to communicate effectively to help keep all team members informed.
    
  • --- Flexible schedule; could include nights, weekends.
    
  • Physical Requirements:
    
  • --- Ability to withstand work conditions in temperatures of 0---F or less and up to 100---F.
    
  • --- Ability to move throughout the restaurant for extended periods at a time.
    
  • --- Can move 50 lbs. for a distance of up to 10 feet.
    
  • --- Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
    
    Education/Experience Requirements:
    
    
    
    • --- High school or equivalency required; college coursework or degree preferred.
      
    • --- Previous supervisory and hospitality industry experience preferred.
      
    • --- At least 18 years of age.
      
    • --- Proven track record of success as a restaurant manager.
      
      
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