Patient Service Associate for Outpatient Physical Therapy Clinics - Kailua Hawaii

Company: Orthosport Hawaii
Location: Kailua, Hawaii
Posted On: 10/19/2024

OrthoSport Hawaii is a busy outpatient physical therapy clinic with locations in Niu Valley, Downtown, and Kaka'ako. We are currently hiring for multiple positions. We are looking for personable and detail-oriented individuals with great people skills to join our team.


This front office position has potential for advancement, and we will train the right person. We have a very fun and personable, yet hard working team and hope to find the right person to join us. This is not a medical assistant or CNA position.


Responsibilities and Duties Daily duties include but are not limited to:


-Greeting patients and checking them in.


-Answering incoming phones and routing calls appropriately.


-Be able to work independently with minimum supervision.


-Scheduling patient appointments on our integrated EHR system (OptimisPT).


-Checking benefits and submitting authorizations.


-Creating and maintaining of electronic files.


-Maintaining a neat and friendly waiting area.


-Collecting and updating patient information in our computer system.


-Collecting and logging payments.


Qualifications and Skills Applicants with experience in customer service, insurance authorization, billing, or other relevant experience are encouraged to apply and will be considered at a wage commensurate with skills.
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