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Behavioral Health Navigator - Honolulu Hawaii

Company: HMSA
Location: Honolulu, Hawaii
Posted On: 11/19/2024

Assessment

Provide telephonic screening of BH members using PHQ-9, GAD, and other CM-DM diagnostic tools to determine additional care support needs.

Communication

Communicates with HMSA members, physicians, case managers, and disease management team members.

Coordinate with other colleagues to ensure continuity of care for members in assigned work queue.

Triage

After assessment, triage members to appropriate BH program

Data Management and Documentation

Complete and file forms and input data into appropriate HMSA systems.

Education

Provide navigation, referrals to community resources, and educational materials.

Performs all other miscellaneous responsibilities and duties as assigned or directed

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