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Claims Team Leader-Aviation Programs - Chicago Illinois
Company: Disability Solutions Location: Chicago, Illinois
Posted On: 09/07/2024
Let's care for tomorrow. Your ambitions. Your dreams. Your tomorrow At Allianz Commercial (AzC), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it's aircraft, satellites, the world's biggest ships and tallest building, cyber-attacks or climate change impacts, AzC has the major risks covered when it comes to protecting businesses. We are currently looking for a Claims Team Leader - Aviation Programs which will be based in the Chicago, IL office. The Impact You Will Have The Claims Team Leader - Aviation Programs will primarily: - Lead and manage Aviation Team claims team that handles claims in Aviation Programs
- Ensure Aviation claims are handled within authority limits and in line with AzC Claims Standard procedures and guidelines.
- Utilize third party service providers to achieve economical results and to provide a high-quality service to all internal and external customers.
- Develop and maintain strong relationships with brokers and clients. Some of your specific responsibilities could include: Manage team of Claims Specialist
- Lead and manage a Claims team focusing on General Aviation and complex litigation.
- Manage cost center budget within plan.
- Training, facilitate mentoring of less experienced staff.
- Managing technical referrals and delegating work as appropriate. Investigation and Reserving of Claims
- Investigate claims, including coverage determination and evaluation of loss exposures.
- Determine appropriate reserving levels.
- Select and direct independent external service providers (e.g. Loss Adjusters)
- Proactively discuss and review contentious, large and complex claims with fellow management and internal stakeholders to obtain opinions/feedback. Claims Processing and Administration
- Input and maintain accurate claims records for designated accounts, within appropriate AzC Claims administration systems.
- Proactively review late/nonpayment of premium and support credit control process with Underwriting / Accounts
- Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends. Referrals and Compliance
- Ensure all claims handled within authority limits, and in line with AzC Claims Standard procedures and guidelines.
- Support establishment of claims management procedures specific to salvage guidelines on new business accounts in association with clients, brokers and loss adjusters.
- Undertake audits of external service providers as appropriate. Market Management & Relationship Management
- Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary.
- Proactively liaise with MMC on market management initiatives; positively represent AzC externally to the market; proactively drive involvement of functional areas in Claims handling process, e.g., Underwriting, MMC, ARC, Operations; and develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters). What You'll Bring to the Role
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