Associate Director, Business Transformation - NetSuite - Chicago Illinois

Company: Cross Country Consulting
Location: Chicago, Illinois
Posted On: 10/31/2024

By joining our rapidly growing Technology-Enabled Business Transformation practice you will serve as a trusted partner to our clients. You'll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.What You'll Do:

• Oversee client accounts, projects, and engagements to include managing work plans, staffing, timelines, and budgets across all lifecycle phases, while leading consulting engagements that include high-level process analysis, recommendations, and transactional flow analysis, all within an integrated project plan
• Lead cross-functional project teams, including NetSuite consultants, developers, and client stakeholders, to achieve project goals
• Collaborate with clients to capture business requirements, spearhead Business Requirements Documentation, and contribute to project plan development
• Proactively identify and address project risks and issues, implementing effective mitigation strategies
• Conduct post-implementation reviews to identify improvement opportunities and integrate lessons learned into future projects
• Act as a NetSuite Subject Matter Expert (SME), providing strategic guidance to both project teams and clients
• Maintain and update process diagrams, documentation, and best practices for NetSuite configuration
• Regularly meet with team members to prioritize tasks, monitor progress, and assess the need for additional resources
• Recognize and address out-of-scope customer requests, present mutually beneficial solutions, and help set realistic expectations
• Define User Acceptance Testing (UAT) scenarios and ensure successful customer testing throughout the implementation
• Guide customers through the change management process, providing resources and strategies to ensure a smooth and effective transition.
• Actively participate in business development opportunities and market a full range of services to prospective clients including using existing relationships to generate new opportunitiesWhat You'll Bring:
  • 9+ years of experience in professional services with at least 5 years of experience leading and managing NetSuite implementations
  • Proven ability to efficiently manage multiple projects, schedules, and tasks concurrently, ensuring timely delivery and optimal results
  • Experience mentoring and developing junior team members and helping project teams resolve issues
  • Consistent success in building and developing strong client relationships
  • NetSuite Suite Foundation, Administrator or ERP Consultant Certification or equivalent experience preferred
  • Proficient in Excel, Word, PowerPoint, Outlook
    • Qualifications:
    • Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited universityFor applicants located in Chicago, IL, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $120,000 - $254,000 per year + annual bonus + additional benefits.
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