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Enrollment Specialist - Aurora Illinois

Company: VirtualVocations
Location: Aurora, Illinois
Posted On: 11/02/2024

A company is looking for an Enrollment Specialist to engage with prospective members and facilitate their enrollment in cancer care support services.



Key Responsibilities

Conduct 80-100 outbound calls daily to educate and enroll prospective members in services
Build trusting relationships with members and understand their needs to inform the care team
Obtain consent, conduct enrollment surveys, and escalate urgent member needs as necessary


Required Qualifications

2+ years of experience in a healthcare-related role, such as a call center or front office
Basic knowledge of healthcare systems and processes
Experience working in fast-paced environments or startups
Proficiency with technology, including Zoom, Google Suite, and electronic health records
Ability to work in a quiet and secure environment for remote operations More...

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