LEASING ADMINISTRATIVE ASSISTANT - Chicago Illinois

Company: HHDC
Location: Chicago, Illinois
Posted On: 11/03/2024

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities. We are seeking a Leasing Administrative Assistant to join our team and help us carry out our vision for an apartment complex in Chicago, IL. - The candidate must be team oriented with experience in administrative support and must excel in providing superior customer service to residents. - This is a great opportunity to start your career within property management and make a positive impact on people's lives. - - RESPONSIBILITIES include the following. - Other duties may be assigned.

• Provides a positive first impression and excellent customer service to all callers/visitors including: tenants, vendors, contractors and guests.
• Coordinates day-to-day tenant transactions; maintains, audits, and reports all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in.
• Assists with preparation and maintaining all property management files, reports, etc.
• Assists with purchase orders/invoices for manager's approval.
• Assists with inspections.
• Maintains waiting list(s); initiates tenant files.
• Assists with lease renewals for all tenants, in accordance with policy and procedures set by management and federal housing policies.
• Sets up interviews, fills out forms, follows up with processing information and performs rent calculations.
• Prepares and delivers move-in and move-out correspondence to tenants in accordance with local and state regulations as directed by the management.
• Shows property and apartments to prospects as necessary.
• Processes and creates work orders as needed for maintenance staff.
• Performs other duties as assigned. MINIMUM QUALIFICATIONS
  • High School Diploma/GED
  • Proven experience as an administrative assistant and at least 1 year in a customer service role. - Previous leasing experience a plus.
  • Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by state and any other program required certifications (i.e., (HUD, Tax Credit).
  • Proficiency in MS Office (Outlook, Excel, Word, in particular) and the ability to learn other software programs.
  • Excellent time management skills and the ability to prioritize multiple assignments.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Good basic math skills.
  • Strong organizational skills with the ability to multi-task.
  • Ability to interact effectively with a diverse range of people.
  • Diplomacy in handling problems of residents The position offers a competitive salary and excellent benefits including medical, dental, vision, life, 401(k), tuition reimbursement and more. More...

        

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